EnSol Pro

Support and feedback

Beta testers get direct access to the team. Use whichever channel is fastest for you.

Report a bug or send feedback

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Common questions

How do I get the installer?

The beta is not open yet. Reserve your spot on the Join the beta page and we will email you when the download opens.

My download link expired or I lost my beta key

Enter your beta key on the downloads page and you get a new link straight away. If you lost the key, email support@ensolpro.com from the address you registered with and we will send it again.

When does the beta open?

We have not set a date yet. Everyone who has reserved a spot gets an email the moment the download opens.

Is the beta free?

Yes, the beta is free to use. We will announce pricing and license packages separately.

Which operating systems are supported?

EnSol Pro currently runs on Windows 10 and 11 (64-bit). A macOS version is not available yet. See the system requirements.

What should I include in a bug report?

Tell us what you did, what you expected, and what happened instead. Add your operating system, the EnSol Pro version, and a screenshot. If a specific model file triggers the problem, email it to support@ensolpro.com.

Can I suggest a feature?

Yes. Use the form above and choose Feedback or idea. Tell us the problem you are trying to solve, not only the feature you have in mind.